Frequently Asked Questions
What types of products do you offer?
We offer a wide range of high-quality pet products β including toys, beds, grooming supplies, accessories, and essentials for both dogs and cats. Each item is carefully selected to ensure comfort, safety, and happiness for your pets.
How long will my order take to arrive?
All orders are processed within 24β48 hours.
Delivery usually takes 7β14 business days, depending on your location. Youβll receive a tracking number as soon as your order ships!
Do you offer free shipping?
Yes! We provide free tracked delivery on all orders over Β£19.99 β so you can shop with peace of mind knowing your order is safely on its way.
What if I receive a damaged or wrong item?
If your order arrives damaged or incorrect, donβt worry! Just contact our support team within 7 days of receiving your item, and weβll arrange a quick replacement or refund.
How can I contact you?
You can reach us anytime through our Contact Us page or by emailing us at support@yourpetshappyhome.com β weβre always happy to help you and your furry friends! β€οΈ